Reimbursement Support

Reimbursement Support

The HYALGAN® Support Hotline*


Available Monday-Friday, 9 AM to 8 PM ET
Fax: 1-877-447-9734
For patient insurance verification on the web register/login to:

  • Ordering Assistance
  • Reimbursement Support*
  • Physician Support Services


provides access to HYALGAN® in outpatient settings for under-insured or uninsured patients without the financial resources to pay for the product. Qualifying patients who meet the eligibility criteria can receive HYALGAN® at no charge and continue their treatment without interruption.

2017 Poverty Guidelines**

  • They must be a legal US resident
  • They must have an annual income at or below 250% of the Federal Poverty Line
  • They must not have any public or private prescription drug insurance

The typical turnaround time for an application related to Reimbursement or PAP is less than 48 hours. If the patient is approved for Patient Assistance, the product then ships via FedEx 2-day to the physician’s office.