For Reimbursement, Ordering, and Support

The HYALGAN® Support Hotline*:

1-866-7-HYALGAN

(1-866-749-2542)
Available Monday-Friday, 9 AM to 8 PM ET
Fax: 1-877-366-0584

  • Ordering Assistance
  • Reimbursement Support*
  • Physician Support Services
Download The HYALGAN® Reimbursement Guide
Download The HYALGAN® Patient Assistance Enrollment Form


The HYALGAN® Patient Assistance Program (PAP) provides access to HYALGAN® in outpatient settings for under-insured or uninsured patients without the financial resources to pay for the product. Qualifying patients who meet the eligibility criteria can receive HYALGAN® at no charge and continue their treatment without interruption.

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In order for a patient to be eligible for HYALGAN® Patient Assistance, they must meet the following eligibility criteria:

  • They must be a legal US resident
  • They must have an annual income at or below 250% of the Federal Poverty Line
  • They must not have any public or private prescription drug insurance


The typical turnaround time for an application related to Reimbursement or PAP is less than 48 hours. If the patient is approved for Patient Assistance, the product then ships via FedEx 2-day to the physician’s office.

*
The Hotline does not file claims or appeal claims for callers, nor can it guarantee that you will be successful in obtaining reimbursement. Third-party payment for medical products and services is affected by numerous factors, not all of which can be anticipated or resolved by the Hotline.


Important Safety Information

HYALGAN is contraindicated in patients with known hypersensitivity to hyaluronate preparations. Intra-articular injections are contraindicated in cases of present infections or skin diseases in the area of the injection site to reduce the potential for developing septic arthritis.

Transient increases in inflammation in the injected knee following HYALGAN injection have been reported in some patients with inflammatory arthritis such as rheumatoid arthritis or gouty arthritis. Physicians should evaluate whether HYALGAN treatment should be initiated when objective signs of inflammation are present.

The effectiveness of a single treatment cycle of less than 3 injections has not been established.

Patients should be advised to avoid any strenuous or prolonged weight-bearing activities within 48 hours following intra-articular injection.

Use caution when injecting HYALGAN into patients who are allergic to avian proteins, feathers and egg products.

Joint effusion, if present, should be removed prior to injection.

The safety and effectiveness of HYALGAN has not been established in children or in pregnant or lactating women. It is unknown whether HYALGAN is excreted in human milk.

In the US clinical trial of 495 patients, the only adverse event showing statistical significance vs placebo was injection-site pain. Other adverse events included gastrointestinal complaints, headache, local ecchymosis and rash, local joint pain and swelling, and local pruritus. However, the incidence of these events was similar in the HYALGAN-treated and placebo groups. In other clinical studies, the frequency and severity of adverse events occurring during repeat treatment cycles did not increase over that reported for a single treatment cycle.

Indication

HYALGAN is indicated for the treatment of pain in osteoarthritis (OA) of the knee in patients who have failed to respond adequately to conservative nonpharmacologic therapy and to simple analgesics, eg, acetaminophen.

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